You are a fast-rising team leader intent on learning strategy & the big picture. You get feedback that you need to focus on helping team members get better at operations. How does that feel? A bit frustrating, of course. It is like halfway up the mountain, you are looking at the summit, charting your own route and then, you are asked to retrace your steps and climb down to base-camp. Is there something you can do, something different? Yes, you can. Be strategic about the whole thing itself. Yes, you are asked to work on tactical excellence by helping your team members. But no, you need not get tactical in your approach. Be strategic. Create an elaborate & systematic plan of action. How? Tactical is doing things one at a time with each member. Believing that I have to myself sit down with each and help them learn the ropes. Strategic is refusing to accept that you have to do this all by yourself. Instead you ask, how can I get them to learn largely on their own? That does not mean…
Leadership this month – Heroes are not always right.
From the barber to the CEO, everyone in India loves to hold court on what ails Indian cricket. The latest news is that Anil Kumble, the coach & Virat Kohli, the captain do not see eye to eye. To make the two reconcile is not my task. That said, this is a great opportunity to ask – Are we as a society and a people also blind to how things are? How often do we believe that choices made by our heroes will always be right? In the case of the Tata Group, it was Ratan Tata himself who had a role in appointing Cryus Mistry as the chairman in the first place. Anybody disputes that? We all know how that turned out. In the case of the Indian cricket coach, it was the famed trio of Sachin Tendulkar, Saurav Ganguly & VVS laxman who chose Anil Kumble. And things have apparently not turned out well on the internal harmony front. Now, who is going to challenge the cricketing pedigree of these legends ? Not me. And yet, going by…
Why clarifying stakeholder expectations matters to HR
Every organization talks about people being its most important asset. If they walk their talk, the HR ( Human Resources) function would also be the most important function. Why? because everybody assumes, HR -as the name suggests – is all about people. The reality is that HR is nowhere secure about it’s presence in the scheme of things. Clarifying stakeholder expectations is a good way to plot HR on the map. Here is a Q&A format exploration of the same. Have taken HR in the public sector as an example – with three primary stakeholders – employees, officers and unions. HR in A Public Sector Undertaking What is the Fundamental expectation of all stakeholders? Answer: Make it easy for us to perform our core task & validate the very reason why we exist. Why do the stakeholders expect this from HR? Answer: Human beings are the life-giving element of any enterprise. All capital,equipment & resources are deadwood unless human beings engineer sparks of performance by working together. HR as a function begins its work on this premise. This helps HR…
Movies : An iconic car chase scene
Explosive Action. Intense. Gritty. Peter Yates showcases it in the pulsating car-chase of ‘Bullitt’, the 1968 thriller. If action sucks us in, it has to be because tension has been built upto the moment of release. Most action movie plots shy away from building up tension for just one definitive release. They seek the safety of numbers; and insert scenes that are like short machine gun bursts. Build a little tension here, release; build some more, release; raise the stakes higher; and release again. James Bond movies fit the bill. Action movie buffs like that. To each his or her own. It is too formulaic for my liking. In Bullitt, Peter Yates, the director, does not do that. He builds up the tension for a whole hour into the movie. And how it works! At one level, the tension is built up on the level of the plot itself. Frank Bullitt (Steve McQueen) is a lieutenant cop in charge of a witness-protection assignment over the weekend. A legislator has roped Bullitt in for the task. The witness is going to make his political…
Thoughts on the TATA Group challenge
As a teenager, 23 years ago, I remember being struck by something unsual in the newspapers one day. All of them were carrying one single news story on their front page. It was the obituary of JRD Tata. And on the rest of the page, there were vignettes or anecdotes from JRD’s life. Usually, political icons got such coverage. Why such a coverage for an industrialist then, I asked myself. As I read and devoured everything in multiple papers and magazines, I got my answer. JRD was so much more than an industrialist & a business leader. JRD showed how much a business can contribute to a nation and society if it is driven by values & enlightened leadership. In your teens, you are moved more by ideas of justice and equality than by those of making money. To know that a business can reconcile such values & make money was a revelation to me. Reading about JRD made such a huge impact then. As I read about what is happening at the TATA group now, I am not dismayed…
Leadership this month : Taking time-out
The volatile Philippine president, Rodrigo Duterte was asked about his response in an anticipated meeting; should Barack Obama, the US president, talk about rampant human rights violations and extra-judicial killings under his regime. In his native tongue, he said he would call Obama, ‘son of a bitch’. Obama’s response? All he said was that given the less likelihood of a productive and constructive conversation, he would call off the meeting. Which he did. No grand riposte. No grand-standing as the President of the United States of America. The Srilankan cricket team won their Test cricket series against the mighty australians 3-0, a whitewash. In the process, Australia lost their Test no.1 ranking. The Australian cricket captain, Steve Smith was sent back to Australia during the one-day series on the grounds of rest and preparation for the upcoming South African series at home. Of course, the decision was criticised as a sign of weak leadership. How can the captain of a beleaguered team go home like that? Well, he did. Under new captain, David Warner, the Australians won the one-day series…
Living in the now : An everyday opportunity
Right next to the gate leading out of the renowned Yoga institute in Santacruz is this inscription, “Mindfulness is Yoga” It also urges us to close the gate as we walk out. A specific example indeed for being mindful. But, “what is being mindful?” I carried this thought along with me as I walked over the railway bridge and stood along a road on the Western side. I was now waiting to hail an autorickshaw. The words ‘living in the now’ had now hopped onto the mindful train of thought. So, now I started thinking, “What is living in the now?” I was getting late. A few autos were on their way. An ordinary moment became extraordinary in a flash, moments later. Why so? See if it makes sense to you. Yes, it may even seem nonsense. I experienced something for a few moments. Then, the mind took over and I found myself asking, ” Can you be in the moment without reaching out for the auto- in the mind?” That is, can I be completely content in the present moment without my mind…
Leadership This Month : Missed Opportunities
Institutional Leaders with a historical legacy are faltering in the present. The International Olympic Association (IOC) & the Republican party establishment in the United States, in particular. The International Olympic Association (IOC) Russia, a sporting superpower was recently indicted in an independent anti-doping enquiry for establishment-backed doping by Russian athletes in the 2014 Winter Olympics at Sochi, Russia. Imagine hosting the Oympics and playing dirty on the side to help your country athletes win. This goes against the very spirit of everything that the Olympics stands for. With the Rio Olympics so near, the IOC had to respond and act fast. What did it do? The bare minimum was to bar Russian track and field athletes from Rio 2016. And that it did, though even here, there is a provision to get them in. But the IOC did not impose a blanket ban on all Russian participation in Rio. A blanket ban would have sent a very strong, but much needed message to all member nations and their sports-establishments that the IOC is uncompromisingly committed in its fight against doping and any other…